The emergency department at Russells Hall Hospital is being described as ‘extremely busy’ and Dudley residents are being asked to think twice about heading to A&E.
Patients with life-threatening and serious conditions are being seen and treated first, and those with minor conditions may face a long wait.
As an alternative to seeking treatment at A&E, local GPs, pharmacies, and the NHS 111 service are being recommended for minor complaints.
Siobhan Jordan, the hospital’s chief nurse, said staff are asking for the public’s “support to ensure we can treat the sickest patients as a priority.
“We also ask that you only come to A&E if you really need this level of care.
“If patients aren’t sure which service is right them, they can call NHS 111 or use the new Ask NHS app which will help direct them to the most appropriate place for their needs.”